Booking a stay

Written by Bidrento Team
Updated 4 months ago
Your guests can book a stay through a booking page, or you can create a stay directly in the calendar section. 
1. Creating a stay through the booking page
If you have set up a booking page in your Bidrento Hotel account, your guests can book their stay directly through the boom ≤bnvcking page. 
Firstly they need to choose the dates they are interested in, and the number of guests that will be arriving. 
They can choose a type of unit or an actual room, depending on what you offer on your property.  After confirming the unit choice, your guests will be asked to confirm the rates and the number of units they would like to book. 
The last step of the booking requires them to provide contact details and choose a payment option. There are two payment options possible:
  1. Online bank payments - possible with Montonio integration enabled. 
  2. Bank transfer - your guests will be asked to pay an invoice via bank transfer.
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2. Creating a stay in the Bidrento Hotel
Go to Stays -> Add a new stay
Add new guest data or choose an existing customer and add a unit to rent
After the stay is saved, you can find it on the list, from this point you have a possibility to edit, edit notes, cancel, delete, or mark as booked (paid).
When your guests arrive you can create a check-in in the stay section
This will create a visitor card, which can be downloaded as a pdf or printed. After the stay is finished you can check out the guest in the same section. 
If at some point you accidentally click on the Check out button, then after that you still have the possibility to restore the customers check in status with the same button.
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