What do the different booking statuses mean?

Written by Bidrento Team
Updated 1 month ago

Under the Stays section in Bidrento, you can see all the bookings you have received or entered into the system, with different statuses. But what do these statuses mean?

Active - check-in has been completed

Created - manually created booking, but the invoice hasn't been paid yet

Completed - check-out has been completed

Canceled - canceled stay

Reservation - booking made via your booking engine, but the invoice hasn't been paid yet

Booked - a booked stay where the invoice has been paid

Awaiting online payment - booking in which case the payment through Montonio hasn't been finalized yet

Conflict - booking which has come from Booking.com or Airbnb, but can't be populated in Bidrento for some reason (for example the guest can't be accommodated in the same room for consecutive nights, or the number of guests exceeds the limit)

Did this answer your question?